Transport for private individuals: personal effects, international removals and excess baggage

Agence Fret Cargo will accompany you to every new chapter in your life, in Switzerland or abroad.

Transport pour particuliers

The time has come to open a new chapter in your life, whether in Switzerland or abroad. Agence Fret Cargo, which specialises in freight transport for private individuals, can help you at this important time by offering you its international removals service, which includes packing your furniture and personal effects at your home, transport tailored to your financial and time budget, administrative and customs formalities, real-time monitoring of transport to your new home, as well as unpacking and installation. In Switzerland and all over the world.

In the event of unforeseen excess baggage at the airport, our agency can deal with your emergency immediately to avoid a prohibitive price and provide you with a price and delivery date for your excess baggage within the hour.

Our experienced transport and logistics specialists will advise you and offer you the best solutions for the successful shipment of your personal effects or your international move, taking many criteria into account: place of departure/arrival, date of departure/arrival, type of packaging required, mode of transport, volume, weight, budget, ‘door-to-door’ delivery or ‘collection at the Terminal’, etc. 

We can transport your belongings by air, sea, rail and road. 

HOW DOES INTERNATIONAL TRANSPORT OF BAGGAGE AND PERSONAL EFFECTS WORK?

Step 1: Request a quote

  • I estimate the weight and dimensions of my belongings. The more precise this information is, the closer the quote will be to the final invoice.
  • I complete the quote request form online or by telephone on +41 22 798 68 00.
  • A quote will be sent within 48 hours (working days).

Step 2: Validate the quote and place the transport order

To confirm my request for collection from my home or drop-off at Agence Fret Cargo’s premises, I print out and return my signed, accepted quote by email (hello@fretcargo.com).

Agence Fret Cargo confirms the booking by return e-mail. This email lists the documents and formalities to be completed (which vary depending on your destination).

In all cases, the information and documents required are :

  • Surname, first name, address and telephone number of sender and recipient
  • Place of collection of the goods and place of delivery of the goods if different from the addresses of the sender and the recipient
  • A simplified declaration of contents (general for all parcels)
  • A detailed declaration of contents to be completed in French, English, Spanish, etc … (depending on the country of destination)
  • Completed labels to be affixed to each container
Personne qui attend à l'aéroport Transport de fret pour particuliers Freight transport for individuals

Step 3: Preparing your belongings

  • I choose the container best suited to the fragility of the items; trunks, boxes, luggage, travel bags, etc. can all be used. Agence Fret Cargo can supply you with packing materials, labels, etc.
  • As I pack my personal effects, I make an inventory of them, valued on the detailed declaration of contents (one sheet per item of luggage).
  • I affix labels showing the names and addresses of the sender and recipient to each of my packages to identify them.
  • I seal my containers securely with thick tape, security strips, padlocks, etc.
  • For padlocks, I will give the duplicate keys to Agence Fret Cargo, which will use them in the event of a customs inspection.
  • The simplified declaration of contents can be completed using the detailed declaration of contents.
  • I will send a copy of all these documents to Agence Fret Cargo (essential for customs formalities).

Once your luggage has been checked in at our warehouses, Agence Fret Cargo will weigh and measure your personal effects in order to issue the final invoice for your transport.

We're here to help you start THE new chapter in your life.

In the event of an international move, unexpected excess baggage at the airport or when sending personal effects abroad.

Step 4: Pay for the service

  • I receive the invoice by email confirming the weight, dimensions and price of my shipment.
  • I pay for my goods before they leave by credit card, bank transfer or cash.

Step 5: Track your shipment

I receive shipment information from Agence Fret Cargo by email (conditions, flight details, etc.). I can also track the shipment myself by visiting the Agence Fret Cargo website page, ‘track a shipment’.

Step 6: Delivery of your personal belongings (to your home)

My shipment will be delivered to my home address: I will be contacted by Agence Fret Cargo or its representative to arrange a preferred delivery date.

Depending on local customs legislation, the presence of the consignee may be required by customs. In some cases, additional and/or specific documents may be required (legalisation of document, change of residence certificate, etc.).

Step 6 (bis): Collect your personal belongings (from the terminal)

I have decided to collect my shipment from the terminal (airport, station or port): I call the company on the number given to me by Agence Fret Cargo to make sure that my belongings are ready for collection.
I go to the cargo import service company with my passport and the transport documents given to me by Agence Fret Cargo. Finally, I go to the customs office to complete the import formalities for my personal effects and collect them. Any customs formalities fees must be paid at this point.

Depending on local customs legislation, the presence of the recipient may be required by customs. In some cases, additional and/or specific documents may be required (legalisation of document, certificate of change of residence, etc.).

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