Since 1988, we have been transporting your business goods, personal effects and diplomatic bags by AIR, LAND and SEA. At Agence Fret Cargo, the sun never really sets.
For more than thirty years, Agence Fret Cargo has been transporting your parcels from all over the world to Geneva, and from Geneva to anywhere in the world. Over the years, our family-run SME has built up an extensive network of more than 320 partners around the world. In addition, we have transported parcels for more than 35,000 orders. The Agence Fret Cargo, the company on which the sun never sets.
In 2021, our agency is getting a facelift and rejuvenating its image as part of a generational transition. New branding, new website. The same quality of logistics service and the same loyalty to Geneva Airport and the region’s economic fabric.
Agence Fret Cargo was created in 1988 and has been based at Geneva Airport since its inception. Our family-run SME was set up to transport parcels from customers all over the world to Geneva and vice versa. The company has expanded its range and quality of service to become a key player in global logistics transport. With a vast network of 320 international partners and professional agents, Agence Fret Cargo has covered almost 2 million kilometres around the world.
Who can benefit from Agence Fret Cargo’s logistics services?
Its chairman Nicolas de Senger, son of the founder, answers: “Agence Fret Cargo transports parcels for private individuals when they move house. But it also handles industrial containers, food products that have to respect the cold chain, and sensitive products such as medicines or diplomatic bags. Our agency takes care of everything. From the departure gate to the arrival gate, whatever the country of shipment, and taking care of all the customs formalities.
The Fret Cargo agency is part of Geneva’s economic fabric. Its ideal location at Geneva Airport is conducive to its quality of service.
“We have developed an express service to deal immediately with any unforeseen events or excess loads that can quickly make people’s lives miserable,” explains David Cuennet. Director of the Fret Cargo Agency since 2018, he is also an international trade specialist with a federal diploma in the field.
For the first time since it was founded, Agence Fret Cargo is rejuvenating its image by adopting a new visual identity. For Nicolas de Senger, the aim was to achieve several objectives, including underlining the continuity of the company’s values while adapting to the world of 2021. In particular, the new information and communication tools and technologies.
Generations change,” explains Nicolas de Senger, “and so do their expectations. The first generation in business was able to find its customers and build loyalty. We are fortunate to be building on a healthy and sustainable situation. We must not make the mistake of resting on our laurels. The Internet and professional ethics, in particular, have changed the relationship between companies and their customers considerably in recent years.
In fact, the agency’s new website, which is bilingual in French and English, offers a number of interactive options. It is designed to quickly calculate a quote, facilitate the administrative procedures involved in transporting parcels and guarantee parcel tracking.
“When a customer moves house, they’re entrusting us with their entire life. When a company calls us, months and months of work and jobs are at stake. We have the life story of each of our customers passing through our hands.”
The world of logistics and freight often gives rise to fears that goods may be misdirected, misplaced or lost forever.
What is Fret Cargo’s recipe for reassuring its customers? “That’s a very good question, and the most important one for me, because I realise that we transport goods that are precious to our customers. When a customer moves house, they’re entrusting us with their entire life. When a company calls us, months and months of work and jobs are at stake. We have the life story of each of our customers that passes through our hands, and I’m fully aware of that,” emphasises Nicolas de Senger. That’s why Agence Fret Cargo has remained a local, family-run SME. Our customers are not tracking numbers, they are faces we know, and we deliver their goods on time and in the right place.
Agence Fret Cargo can count on a trusted network of recognised air, sea and land transport companies. Like the agency, these companies are members of the international IATA and Global Affinity Alliance labels, as well as Spedlogswiss.
And the next generation?
“Among our employees, we train apprentices who report directly to me”, stresses Managing Director David Cuennet, who makes no secret of his enthusiasm for training young people. “We cultivate this company philosophy, which is very family-based and human, even though we work internationally”. Nicolas de Senger adds: “We take our social responsibilities very seriously. Training the next generation, developing and promoting our know-how, is clearly part of our DNA”.
Does the sun really never set on the Fret Cargo Agency?
David Cuennet smiles: “There’s always a parcel somewhere in the world that we’re in the process of transporting. In fact, the sun never really sets on the Fret Cargo Agency.
What is an Incoterm? INCOTERMS, as their name suggests “International Commercial Terms”, are international commercial terms, recognised and used throughout the world for international contracts.
Transporting your goods by air is simple, fast and safe.
As a result of globalisation, air transport has developed strongly in recent years and its use has increased, particularly for international shipments
Logistics is a complex business where there are many ways to ship and deliver goods. For a shipper, it is essential to consider which way of transporting goods is the most appropriate and efficient to meet its needs or those of its customers.
For more than thirty years, Agence Fret Cargo has been transporting your parcels from all over the world to Geneva, and from Geneva to anywhere in the world. Over the years, our family-run SME has built up an extensive network of more than 320 partners around the world. In addition, we have transported parcels for more than 35,000 orders. The Agence Fret Cargo, the company on which the sun never sets.
